With Viber, retailers can send one-on-one messages as well as communicate with specific audience segments. The messages are personal and can be customized to target specific groups of people-for example, those who live in a certain area or have made a purchase in the past. Viber business messages are a great way to promote sales, new products, or special events. Examples of transactional Viber Business Messages You can set as many triggers as you like and keep your buyers updated throughout multiple steps of the purchase journey. Transactional messages are sent automatically based on triggers when a user performs a certain action.
When a purchase is made online, a buyer will receive a confirmation message informing them that their order has been placed and is on its way. Keep your customers updated on their order status and do it in real-time. Key benefits of using Viber to engage your customers and boost salesģ types of Viber Business Messages that are best for retailers.3 types of Viber Business Messages that are best for retailers.The beauty of this marketing channel is that retailers can connect with their customers through personalized, one-on-one communication but at the same time reach audiences at scale. With people spending more time on mobile devices than ever before, both traditional retailers and those running e-commerce stores have been increasingly using Viber Business Messages. As a retailer, you are no doubt looking for ways to boost sales and attract new traffic, be it foot traffic or online visitors.
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